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Position Details
Reference No.
19214
Title
Risk and Payments Agent (Online Gaming) - Limassol
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
10/05/2021
Contact Details
Company
ADVANCE CAREER LTD
Contact Person
Antri Evangelou
Address
75 Arch. Makarios III Ave, 3067 Limassol
Limassol
Phones
25-028580
Email
apply@advancecareer.com.cy
Job Description

Advance Career, on behalf of our client, an Online Gaming organization located in Limassol, is seeking to recruit a Risk and Payments Agent;

Responsibilities:
Monitoring customer accounts to detect fraudulent patterns
Investigating, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss
Utilization of fraud and payments systems to optimise deposit conversion percentages and keep chargeback ratio within acceptable limit
Reviewing and processing all withdrawal requests
Contributing and ensuring compliance
Resolving customer queries
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances

Required Qualifications

Qualifications:
Able to work 24/7 shifts on rotation
Experience preferred but not mandatory
Excellent command of English language
Attention to details and quality of work
European citizenship

Other Requirements

An attractive remuneration package will be offered to the successful candidate.