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Advance Career, on behalf of our client, a Forex Organisation, is looking to recruit a German speaking Customer Support Officer in Limassol;
Handle all client queries via live chats, emails and phone calls for the company;
Any other duty assigned by the Head of Customer Support department.
Process appropriate verification procedures according to client classifications and follow account opening procedures
KYC and regular record keeping procedures.
1+ year experience in a Customer Support position in a regulated financial services company will be considered an advantage;
Excellent knowledge of the English Language both written and oral, is Necessary;
Fluency in German;
College or university degree;
Organized, diligent and detail oriented;
Computer literate, good capacity of Microsoft Office applications;
Professionalism, work ethic, Self-motivation and a Team player;
Positive can-do attitude;
Ability to work shifts - Monday - Friday: 09:00-18:00 and 14:00 – 22:00
An attractive remuneration package will be offered to the successful candidate.