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Position Details
Reference No.
21556
Title
German speaking Customer Support Officer (Forex) - Limassol
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
12/11/2019
Contact Details
Company
ADVANCE CAREER LTD
Contact Person
Eleni Karasavva
Address
75 Arch. Makarios III Ave, 3067 Limassol
Limassol
Phones
25-028580
Email
eleni@advancecareer.com.cy
Job Description

Advance Career, on behalf of our client, a Forex Organisation, is looking to recruit a German speaking Customer Support Officer in Limassol;

Responsibilities:
Handle all client queries via live chats, emails and phone calls for the company;
Any other duty assigned by the Head of Customer Support department.
Process appropriate verification procedures according to client classifications and follow account opening procedures
KYC and regular record keeping procedures.



Required Qualifications

Qualifications:
1+ year experience in a Customer Support position in a regulated financial services company will be considered an advantage;
Excellent knowledge of the English Language both written and oral, is Necessary;
Fluency in German;
College or university degree;
Organized, diligent and detail oriented;
Computer literate, good capacity of Microsoft Office applications;
Professionalism, work ethic, Self-motivation and a Team player;
Positive can-do attitude;
Ability to work shifts - Monday - Friday: 09:00-18:00 and 14:00 – 22:00

Other Requirements

An attractive remuneration package will be offered to the successful candidate.