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Position Details
Reference No.
Salesforce Project Manager (Forex) - Limassol
Employment Type
Full Time
Available Positions
Posted On:
Contact Details
Contact Person
Annie Papadopoulou
75 Arch. Makarios III Ave, 3067 Limassol
Job Description

Advance Career, on behalf of our client, a Forex Company, is seeking to employ a Salesforce Project Manager;

Work with key business and development personnel to determine product strategy, areas of opportunity and roadmaps taking each group/team’s dynamics into consideration, but always striving for a unified, standardized approach whenever possible
Work with the business to document feature requirements and development user stories while always striving for an iterative and continuous delivery method to larger feature releases
Work with business leaders to quantify development impact including ROI projections and post release impact
Maintain development prioritization lists and backlogs
Work cross functionally between multiple product/development teams to ensure key dependencies for feature and product enhancements are being met and/or addressed in a timely manner
Timely and concise communication of release activity, project status updates and roadmap timelines to business leadership
Coordination of training and demos to key end users and executive/management teams
Management of key vendor relationships including licensing and product strategies/requirements
Building up key business relationships across operational, engineering, product and executive teams that foster open lines of communication and teamwork to achieve key business goals
Coordinate UAT for all feature releases to ensure defects are properly documented, UAT completes in an acceptable timeframe and the UAT team has all the necessary support to complete testing
Overseeing UI changes to customer facing tools including gathering feedback from end users, working with the corporate UX team to schedule suggested changes and coordinating demo and training

Required Qualifications

Bachelor’s degree in Computer Science, Computer Information Systems, Business Administration or similar field
Superb verbal and written English communication skills
Minimum 2 years of experience on the same position
Strong working knowledge of Salesforce systems with emphasis on Lightning implementation and Communities
Expert knowledge of the MS Office Suite
Experience with Agile development methodologies
Ability to effectively work with and maintain strong working relationships with internal partners, both technology and operational leaders and team-members
Ability to perform data analysis, trend analysis, graphing, presentation development and delivery
Skilled in developing and communicating overall product strategies
Ability to identify risk and drive projects to completion
Strong familiarity with contact center technologies and systems
Excellent organizational and prioritization skills
Proven ability to manage multiple projects simultaneously

Other Requirements

An attractive remuneration package will be offered to the successful candidate.