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Position Details
Reference No.
25022
Title
Safer Gambling Agent (Online Gaming) - Limassol
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
29/04/2021
Contact Details
Company
ADVANCE CAREER LTD
Contact Person
Christina Kokou
Address
75 Arch. Makarios III Ave, 3067 Limassol
Limassol
Phones
25 028580
Email
info@advancecareer.com.cy
Job Description

Advance Career, on behalf of our client, an Online Gaming Organization located in Limassol, is seeking to recruit a Safer Gambling Agent;

Responsibilities:
Monitor players entering the Risk Queue and identify further actions to be taken based on the risk presented by the player.
Undertaking KYC health check reviews of the players accounts identifying missing and/or expired customer due diligence documents.
Taking further actions based on the risk presented by the player directly related to the above for example requesting missing documents and/or placing account restrictions.
Screening clients/marking players to be screen against the automated system used by the company for identifying PEP, Adverse Media, Sanctioned individuals and take the appropriate actions accordingly.
Take different customer interactions including the request for occupation details/Source of Funds/Source of Wealth and input the data into the back-office system of the company.
Monitor players spending against their known income and take the appropriate action on a case by case basis by assessing the affordability of the player.
Assist compliance team in ensuring that marketing communications are undertaken in a socially responsible manner and in line with related marketing rules and regulations.
Assist in general compliance.

Required Qualifications

Qualifications:
The position requires working night shifts, public holidays and weekends
Ability to problem solve and multitask.
Computer literate. Excellent knowledge of Excel and MS Word.
Excellent command of English language.
Trustworthiness.
  

Other Requirements

An attractive remuneration package will be offered to the successful candidate.