Customer service manager

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Position Details
Reference No.
36433
Title
Customer service manager
Employment Type
Full Time
Available Positions
1
Location(s):
Nicosia
Posted On:
03/11/2016
Contact Details
Company
Rhinotrans Spedition Limited
Contact Person
Luidmila
Address
Menandrou 12, Nicosia, 1066, Cyprus
Nicosia
Phones
Fax
+357 22 673 614
Email
lshcherbakova@rhinotrans.com
Job Description

International transport forwarding company with the HO in Nicosia is seeking for a Customer service manager.

Responsibilities:

Managing customers’ bookings

Everyday monitoring of supervised cargo

Effective communication with customers and  subcontractors

Administration of invoices and accounts receivable

Preparing reports for customers and management

Input information into the company’s system

Communication with other teams

Additional requirements when needed

Required Qualifications

Higher education 

Minimum 2 years of experience in logistic, shipping, forwarding or transportation 

Fluency in English and Russian (both languages are obligatory)

Experienced PC user (MS Office, databases)

Good communication skills

Ability to manage multiple tasks simultaneously and efficiently

Ability to plan and prioritize workload and meet deadlines

Ability to pick up procedures / processes quickly

Ability to work on own initiative with little supervision 

Detailed oriented, punctual, accurate, proactive, confidential

EU residency is obligatorily as no work permit is available for this position