Warning

CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.

If you've been targeted by a job scam, report to: Cyprus Crime Combating Department

Position Details
Reference No.
7291
Title
Service Desk Engineer
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
27/09/2020
Contact Details
Company
JobsCyprus
Contact Person
JobsCyprus
Address
Limassol
Limassol
Phones
22030260
Email
info@jobscyprus.com
Job Description

Our client is a leading Financial Services provider based in Limassol. We are seeking to recruit a candidate with one or two years working experience.

The position does involve some shift work as follows

  • For 8 weeks in a row working 8.00am – 4.30pm
  • For 1 week working 4.00am – 12.30pm
  • For 1 week working 00.00 – 8.30am. Following this week there will be 3 days off and only 2 days working then revolving back to the above

Job Description

  • Ensuring proper and smooth operation of the MT4 and MT5 trading platforms
  • Installing, replacing and configuring computer hardware, operating systems, trading platforms and applications
  • Troubleshooting hardware and software conflicts and making repairs or adjustments when necessary
  • Installing and troubleshooting Windows based systems
  • Working with Microsoft, GSuite and cloud technologies
  • Assisting with the administration of Windows operating system, Azure Portal
  • Performing routine audits of systems and software, and resolving any problems identified
  • Administering the Company’s ticketing system and responding to staff requests in the agreed SLA, log all IT support helpdesk calls in the ticketing system
  • Monitoring our systems by using monitoring tools
  • Providing guidance, support and training to staff on IT related issues
  • Liaising with external associates for problem solving
  • Working on shift schedule


Required Skills & Experience

  • BSc/MSc in Information Technology, or any other relevant field
  • Experience in a similar position will be a strong plus
  • Excellent problem solving and troubleshooting skills
  • Proactive and efficient with strong organisational skills
  • Ability to multitask, prioritise and work independently
  • Provide a fast, polite and efficient responses to all staff
  • Knowledge of Windows 10/2012/2016 (MacOS knowledge is considered a plus but not a must)


Remuneration & Benefits

  • Competitive salary package plus monthly shift allowance
  • End of year performance related bonus
  • Private health insurance
  • Corporate pension fund
  • Continuous personal development and international training opportunities
Other Requirements

Please send your CV to

info@jobscyprus.com  | www.jobscyprus.com