Receptionist

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Position Details
Reference No.
86070
Title
Receptionist
Salary
900 - € 970
Employment Type
Full Time
Available Positions
1
Location(s):
Paphos
Posted On:
26/06/2018
Contact Details
Company
Vrachia Beach Hotel & Suites
Contact Person
Stelios Thrasyvoulou
Address
10, Milouthkion street
Kissonerga-Paphos

Paphos
Phones
26940950, 99349685
Fax
26951334
Email
vrachia.hotel@cytanet.com.cy
Job Description
  • Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
  • Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
  • Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
  • Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
  • Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
  • Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
  • Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
Required Qualifications
  • Knowledge of the english language
  • Knowledge of the greek and russian language will be considered as a bonus
  • Good computer skills
  • Good personality
  • Team work