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CareerFinders, on behalf of our client, a very well-established and expanding company operating in the Online Gaming Sector, we are seeking to recruit a suitably qualified candidate for the position of VIP Account Manager to be based in Limassol.
- Serve as a trusted account manager to our existing VIP Customers.
- Taking care by any means of VIP Customers queries in a timely and accurate manner.
- Monitoring the performance of clients and proactively target clients to increase performance.
- Performing outbound sales calling to targeted groups of clients within their portfolio.
- Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.
- At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
- Experience within the online gaming industry will be considered an advantage.
- Fluency in one of the following languages: German, Swedish, English.
- Excellent writing skills.
- Ability to multi-task, self-manage their workload and work under pressure.
- Trustworthiness dealing with high valued players.
- Proven telemarketing experience.
- Service and Marketing minded.
- Strives to meet targets and deadlines.
- Ability to work a shift rotation is essential – Morning, Middle and Evening shifts.