Cashier, Cage (Nicosia, Larnaca, Paphos)-032623

Warning

CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.

If you've been targeted by a job scam, report to: Cyprus Crime Combating Department

Position Details
Reference No.
88962
Title
Cashier, Cage (Nicosia, Larnaca, Paphos)-032623
Employment Type
Full Time
Available Positions
1
Location(s):
Nicosia, Larnaca, Paphos
Posted On:
27/08/2018
Contact Details
Company
City of Dreams Mediterranean
Contact Person
Mireille Hawila
Address
City of Dreams Mediterranean
Nicosia
Phones
25 088 124
Job Description

Position Summary

A Cage Cashier is responsible for providing professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage which encompasses three distinct areas being: Chip Bank, Front Window and Main/Cheque Bank.

Primary Responsibilities

Generic to all Cage functions:

  • To ensure the provision of professional and timely service to our customers, maintaining a current knowledge of the City of Dreams Mediterranean (COD) complex and facilities
  • To ensure all duties are performed in strict compliance with relevant policies and procedures i.e. Cyprus Gaming Commission
  • Consistently seek to develop a trusting relationship and working rapport with team members and ensure a positive approach to work, whilst assisting with the training of new and existing staff

Chip Bank Duties:

  • Assume responsibility for an assigned inventory of gaming chips for a specific shift, performing all transactions in an accurate and timely manner, including communicating “shift hand-over” issues and complete a shift-end balance
  • Transactions include but are not limited to:
  • Verification of chip validity
  • Table fills and credits
  • Chip transfers
  • Chip rotation
  • Associated administrative duties
  • Liaise with Cage management with regard to ordering and destruction of gaming chips

Front Window duties:

  • Assume responsibility for an assigned inventory of cash and/or cash equivalents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance
  • Using COD operating system to perform various transactions and services
  • Replenish assigned inventory as determined by business demands, ensuring minimal disruption to customer service
  • Perform financial/monetary transactions for our customers including but not limited to EFTPOS and credit card processing, exchange of gaming chips, foreign currency, travelers cheques and cashless gaming redemption

Main/Cheque Bank duties:

  • Assume responsibility for an assigned inventory of cash/cash equivalents and documents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance
  • Perform financial/monetary transactions for our customers including but not limited to, preparation of banking – cash, cheques, credit card, verification of cashless gaming and foreign currency etc
  • Maintain accurate records pertaining to the various accounts held by our customers
  • Liaise with Count Team management relating to the “buys” of various “drops”
  • Prepare and disseminate daily reports as required for financial reporting purposes

Key Performance Indicators

  • Consistency in the delivery of established service standards
  • Constructive relationships are built with customers and team members
  • Accurate demonstration of product knowledge
  • Transactions performed in a timely and accurate manner
  • Attention to detail
Required Qualifications

Education & Experience

  • Previous customer service and cash handling experience (Preferably from within the Gaming, Betting, Retail or Banking industry)
Other Requirements

Skills / Competencies

  •  Is trustworthy, well presented, outgoing and highly motivated
  • Adheres to, and supports the Company’s Vision & Values
  • Displays a high commitment to improving customer service
  • Motivates others to achieve business objectives and common goals
  • Encourages people to work as a team
  • Adopts and implements new approaches and practices to meet changing circumstances
  • Clearly understands the strategic Vision of the Company and how it impacts on the Business Unit/function
  • Achieves agreed objectives and accepts accountability for results
  • Has proven employee and customer orientation
  • Available for shift schedule


To apply, please click here: https://melcopbl.taleo.net/careersection/2/jobdetail.ftl?job=032623&lang=en&sns_id=mailto#.W4ADCmozr-g.mailto