Receptionist

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Position Details
Reference No.
89635
Title
Receptionist
Salary
3000 - € 5000
Employment Type
Full Time
Available Positions
18
Location(s):
Nicosia, Limassol, Larnaca, Paphos, Famagusta
Posted On:
12/09/2018
Contact Details
Company
HOTEL INDIGO
Contact Person
marvin collins
Address
98 Arch. Makarios III Avenue, Nicosia 1077
Nicosia
Phones
22 377777
Job Description

Hotel Indigo seek to employ the service of a trained receptionist male or female who will welcome our guests to the hotel, making reservations for them and attending to their other needs that are instrumental to their comfort during their stay at the hotel.

DUTIES

Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.

Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.

Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.

Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.

Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.

Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running

Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.

Other Requirements

Exhibit excellent knowledge of customer service.

Good interpersonal skills.

Must be orderly.

Ability to multi-task.

Good crisis management skills.

Qualified cadidates are required to forward thier CV/Resume immediately for application.