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Maintaining contact with existing clients to ensure high levels of client satisfaction
Providing general information in regards to company’s platform and services offered
Informing and assisting all clients in relation to the use of all current and future products
Assisting customers who wish to open or manage a trading account
Informing all existing and potential clients of new products and promotions that the Company is offering
Maintaining professional internal and external relationships that meet Company’s core values Providing quality and efficient live support to existing and potential clients
Assisting clients with relevant educational material and queries
Previous experience as a sales person in the financial industry would be considered as an advantage.
Fluency in English
Good knowledge of Microsoft Office products : Excel, Word, PowerPoint
Interpersonal skills, Communicate effectively using various tools, Problem Analysis and problem-solving, Customer Service Orientation, Adaptability, Organizing and Time Management Skills, Integrity and Trust