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On behalf of our client, a service provider for banking, PSP, compliance, bookkeeping, and financial reporting, we are looking for a German Speaking Retention Agent. The ideal candidate will have experience in a similar role and fluency in german & english language.
- Contact existing clients, ensuring they receive the highest level of service
- Maintaining the database of the company
- Retaining clients
- Following up on client matters
- Customer Support (Retention and Relationship)
- Previous experience in a similar role
- Fluency in English language is a must
- Additional languages will be considered as an advantage
- Excellent business written and oral communications skills
- Excellent knowledge of computers
- Ability to work well in a team environment as well as independently