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EuropeFX is looking for an English-speaking Junior IT Administrator/ Help Desk for our offices in Limassol.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
- Install, troubleshoot and repair computer hardware, (PCs, network equipment, etc.) and software
- Load software packages such as Windows OS, Microsoft Office and any other pre- approved applications
- Troubleshoot hardware and software conflicts and make repairs or adjustments when necessary
- Instruct and assist users in the use of computer equipment, software and manuals
- Assist in evaluating and testing new technologies for feasibility and implementation within the organization
- Work with System Admin group/representative regarding the support of LAN equipment, such as switches, routers, etc
- Maintain and configure shared network printers and personal printers
- Maintain all support work orders in the current helpdesk ticketing system
- May have to work-after hours to achieve the desired levels of customer support
- Making sure the necessary stock components are always available on hand
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong experience and working knowledge of current Windows Operating Systems
- Basic knowledge of Active Directory, Group Policy, Terminal servers
- Technical knowledge on Office 365, Outlook and basic mailing systems
- Basic technical knowledge of DNS, DHCP, WINS, TCP/IP, with a basic understanding of VoIP concepts
- Knowledge of development and maintenance of LAN’
- Strong problem solving and maintaining an organized work area
- Ability to create accurate, detailed documentation and present the information to a non-technical audience is required
- BSc/MSc degree in a computer related field – advantage depending on experience – Preferably in Information Technology
- Ability to prioritize and complete multiple tasks simultaneously
- Willingness and ability to travel if required
- Network knowledge from leading manufactures such as Cisco,Juniper,Allied Telesyn and Mikrotik. - big plus
WHY WITH US?
- High salary, good benefits
- Opportunities for career advancement and self-development
- Working within a dynamic and fast-paced environment
- Provision of learning opportunities
Full-time / Monday through Friday
Please email your CV/Resume to email@example.com or firstname.lastname@example.org mentioning JB-3 in the subject line.