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We are currently looking for an English Speaker to join us as a Technical Customer Support Agent of our Marketing Department in Limassol. A good knowledge of HTML, PHP, Working with APIs and Wordpress it’s a must. This is an excellent career opportunity for individuals with an IT background and relevant forex experience that are looking for a new career opportunity.
Daily tasks include:
· Coordinating with the development and marketing departments to properly and effectively assist clients
· Being the focal point among the developers and our clients for assisting them on any technical issues
· Connecting landing pages to the CRM so the new leads will come in directly
· Lead and drive marketing, business development and operational product initiatives
· Partner with IT and logistics functions to successfully deliver initiatives by producing business requirements
· Coordinate the launch of new offerings, including internal approvals and controls, pilot client phasing and marketing through to final launch
· Initiate product adjustments as necessary to ensure that the technology infrastructure continues to meet its stated goals
· BSc/MSc Degree in Computer Science, Web Developer or related subject
· Customer service oriented
· Goal oriented
· Excellent communication skills– written & verbal
· Technology background
· Good knowledge of PHP, CSS, HTML, including responsive coding
· Good knowledge of Wordpress is also be an attractive option
· Previous experience in the Forex industry
· Prior experience in a similar position
· Knowledge of MT4 platform would be an advantage
An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.
Additional Benefits & Perks
· Opportunity for self-development and career advancement
· Rewards based on overall performance
· Working within a multicultural, friendly and highly motivating environment
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