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Position Details
Reference No.
99353
Title
Customer Support/Complaints (Italian)
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
12/06/2019
Contact Details
Company
Golden Careers Recruitment
Contact Person
Golden Careers Recruitment
Address
301, 28th str., 3035Limassol, Cyprus
Limassol
Phones
25363630, 25363630
Email
admin@goldencareers.com.cy
Job Description

Job Description

Our client is a growing Company in the Financial services industry and they are looking for a Customer Support/Complaints representative (Italian speaking) to become part of a dynamic team.

Job Responsibilities

  • Provision of impeccable customer support via chat, phone and emails
  • Resolution of product related issues and/or complaints submitted by customers
  • Ongoing and direct communication with clients in support of any queries or issues
  • Negotiation with customers
  • Investigation of complaints as and when required

Requirements

  • Fluency in Italian, both verbal and written
  • Experience in a similar position will be considered an advantage
  • Financial markets background will be considered an advantage
  • Excellent interpersonal skills

What the Company offers:

  • Competitive remuneration
  • Private medical insurance
  • A contemporary work environment