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Our client is a Cypriot Investment Firm with offices located in Limassol. They are seeking a Retention/VIP Representative who is native/near native in the Japanese Language.
The ideal candidate will also have experience in a similar sales environment.
- Maintaining contact with clients to ensure high levels of customer satisfaction
- Building and maintaining a client portfolio
- Assisting existing customers with their trading account
- Building a long-term relationship with all clients
- Be informed about all the company’s products and services and promote them to new clients
- Informing clients of any new products and promotions that the company is offering
- Reach monthly targets set by the Line Manager
- Monitoring department KPIs to ensure all are being met
- Managing PSP
- Native or Near Native in Japanese Language is a must
- Experience within the Financial Markets industry or in Sales in a different industry will be considered an advantage
- Excellent Communication skills
- Advanced MS Excel skills an advantage
- Self motivated, driven, goal oriented and a team player
- A high level of professionalism and personal integrity.