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Position Details
Reference No.
99931
Title
Customer Service Advisor (Limassol+ Nicosia + Larnaca + Paphos + Paralimni)
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
25/06/2019
Contact Details
Company
Golden Careers Recruitment
Contact Person
Golden Careers Recruitment
Address
301, 28th str., 3035Limassol, Cyprus
Limassol
Phones
25363630, 25363630
Email
admin@goldencareers.com.cy
Job Description

Job Description

Our Customer is a Leading Insurance Company with offices all over Cyprus. They are looking for Customer Service Advisers. The successful candidate will receive industry-leading training and coaching until they assemble proven ability to manage a high-volume workload in a polite and constructive manner, with a solid record of success in trouble shooting and problem solving. A Customer Service Adviser is a committed team member who consistently achieves customer service goals, productivity and sales targets, while adding significant value to the Company’s commitment of exceeding customer satisfaction.

Job Responsibilities

  • Presenting, promoting and selling company products in order to fit the customer’s needs, face to face and over the telephone
  • Handling customer needs, enquiries and complaints with efficiency, ensuring that the customer is fully satisfied, offering empowered solutions to customer’s issues
  • Explaining policy details to customers, including covers, benefits, services and policy exclusions with utmost honesty and transparency
  • Developing strong customer relationships
  • Handling cash and proceeding with banking transactions
  • Willing to travel to other cities throughout Cyprus when required
  • Participating in training sessions for Continuous Learning and Development

Requirements

  • University degree in Business Administration, Economics, or studies in a related field
  • Basic Insurance Certificate (PASC) or Insurance Diploma will be considered an advantage
  • Minimum 2 years of experience in the customer service and sales field
  • Excellent verbal and written communication skills in English and Greek
  • Computer literacy (MS Office:  Word, Excel, Power Point etc.)
  • Telephone etiquette and good interpersonal skills
  • Energetic, enthusiastic, quick learner
  • Sales-target oriented
  • Ability to work efficiently under pressure
  • Strong organizational and interpersonal skills