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Position Details
Reference No.
99935
Title
Retention Account Manager
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
25/06/2019
Contact Details
Company
Golden Careers Recruitment
Contact Person
Golden Careers Recruitment
Address
301, 28th str., 3035Limassol, Cyprus
Limassol
Phones
25363630, 25363630
Email
admin@goldencareers.com.cy
Job Description

Job Description

Our client is a Fintech company regulated by CySEC & FCA, with a unique trading platform offering multiple financial markets. They are looking for their Limassol office a Retention Account Manager.

Job Responsibilities

  • Contact existing clients ensuring they receive the highest level of service;
  • Manage client relationships and satisfaction through proactive support, training and ensuring that clients have access to up-to-date market and pricing information;
  • Promote company’s new products and service;
  • Educate clients on how to use the company’s trading platform;
  • Provide understanding of fundamental and technical analysis to clients;
  • Contribute to company’s growth by reaching financial targets;
  • Analyse, identify, plan, design and implement opportunities for increasing client loyalty based on system data and industry insights;
  • Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information

Requirements

  • At least 1 year of experience
  • Fluent English speaker plus an extra language is an advantage
  • Professional and well – spoken manner
  • Dynamic, innovative and target driven
  • Works well in a team
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast – moving environment